The company SASU SELECTION SOMMELIER (hereafter THE SELLER) is registered in the trade register under the number RCS GRENOBLE NUMBER SIREN: 825183932
SUBJECT
Company name : SELECTION SOMMELIER
Numéro Siren :825183932
Numéro Siret :82518393200011 (siège de l’entreprise)
Numéro TVA intracommunautaire :FR64825183932
Greffe :RCS GrenobleCode NAF / APE :4791B
Forme juridique :SAS, société par actions simplifiée
Date d’immatriculation :13/01/2017
Taille d’entreprise :PME
Capital : 5000 euros
Adress : 27 rue de la ronzy 38640 Claix
These general conditions are intended to define the rights and obligations of the parties in connection with the online sale of goods offered by THE SELLER to the consumer.
LEGAL INFORMATION
Articles L3322-2, L3342-4, L3323-2 of the Public Health Code :
- – Alcohol abuse is dangerous for your health, consume in moderation.
- – Alcohol should not be consumed by pregnant women.
- – The sale of alcohol is forbidden to minors – By placing an order on this site, you certify that you are of legal age and have the legal capacity to purchase
GENERAL INFORMATION
The photos of the bottles are not contractual.
It is possible that the vintage or the label model may differ between the photo on the site and the bottles we have in stock.
In the event of a vintage being out of stock, we will provide the next vintage in stock for the same wine.
ORDER CONFIRMATION
The contractual information will be confirmed by e-mail to the address indicated by the consumer on the order form.
ORDER CONFIRMATION
The contractual information will be confirmed by e-mail to the address indicated by the consumer on the order form.
PROOF OF THE TRANSACTION
The computerised registers, kept in the computer systems of the company LE VENDEUR under reasonable security conditions, are considered as proof of communications, orders and payments between the parties.
The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.
PRODUCT INFORMATION
Every effort has been made to ensure the accuracy of the information presented on THE SELLER SITE THE SELLER or its suppliers are nevertheless not responsible for the consequences, incidents, special damages resulting from electronic transmissions or the accuracy of the information transmitted even if THE SELLER was aware of the possibility of such damages. Product and manufacturer names and brands are used for identification purposes only. The photos, descriptions and prices of the products are not contractual.
PERIOD OF VALIDITY OF THE OFFER AND ITS PRICE
Our prices are valid for the day.
TERMS OF DELIVERY
The products are delivered to the address indicated by the consumer on the order form and only to the geographical areas we serve.
All products leave our premises in perfect condition. The customer must inform the carrier (or the postman) of the slightest trace of shock (Holes, traces of crushing etc…) on the package, and if necessary to refuse the package. A new identical product will then be returned to you free of charge.
The exchange of any product declared, a posteriori, damaged during transport, without any reservation having been made at the reception of the parcel, cannot be taken in charge.
As with any shipment, it is possible that the product may be delayed or lost. In such a case, we contract the carrier to start an investigation. Every effort is made, for as long as necessary, to find this parcel. If necessary, the merchant will be reimbursed by the carrier and will deliver a new identical package at his own expense.
We decline all responsibility for any extension of delivery times due to the carrier, in particular in the event of loss of products, bad weather or strikes.
DELIVERY PROBLEM DUE TO THE CARRIER
Any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged package, broken products…) must be imperatively indicated on the delivery note in the form of a “handwritten reserve”, accompanied by the customer’s signature.
At the same time, the consumer must confirm this anomaly by sending the carrier within two (2) working days following the date of delivery a registered letter with acknowledgement of receipt setting out the said complaints.
The consumer must send a copy of this letter to the SELLER’S ADDRESS. Without this observation, we do not proceed to any exchange.
DELIVERY ERRORS
The consumer must make to the SELLER, on the day of delivery or at the latest on the first working day following delivery, any complaint of delivery error and/or non-conformity of the products in kind or in quality with regard to the indications appearing on the order form.
Beyond this deadline, any claim will be rejected. The formulation of this complaint to the SELLER may be made to the SELLER’S ADDRESS.
Any claim not made in accordance with the rules defined above and within the time allowed will not be taken into account and will release THE SELLER from any responsibility towards the consumer.
In the event of an error in delivery or exchange, any product to be exchanged or refunded must be returned to the SELLER as a whole and in its original packaging in perfect condition to the SELLER’S ADDRESS .
To be accepted, any return must be reported and have the prior agreement of the SELLER, who in case of agreement will reship the package to the right address.
Shipping costs are the responsibility of the SELLER, except in the case where it turns out that the product does not correspond to the declaration of origin made by the consumer in the right direction of return.
PRODUCT GUARANTEE
The provisions hereof may not deprive the consumer of the legal guarantee which obliges the professional seller to guarantee him against all the consequences of hidden defects in the thing sold.
The consumer is expressly informed that the SELLER is not the manufacturer of the products presented in the SELLER SITE and that the SELLER is released from any liability due to defective products.
Consequently, in the event of damage caused to a person or a good by product defect, only the responsibility of the manufacturer of this one could be sought by the consumer, on the basis of the information appearing on the packing of the aforementioned product.
The warranty period is one year (1 year). Excluded from this guarantee are all products modified or repaired by the customer or by any entity other than the service providers chosen by the SELLER.
The guarantee can be extended according to the terms and conditions provided in shop and on the site in the workshop section.
RIGHT OF WITHDRAWAL
The right of withdrawal only applies to natural persons.
In accordance with articles L. 120-20, the consumer has a period of fourteen (14) calendar days to return, at his own expense, products that do not suit him. This period runs from the day of receipt of the consumer’s order. Any return may be reported in advance to the SELLER’s customer service department. The product must be returned to the SELLER’S ADDRESS.
Sensitive products (such as DVDs, CDs, Software) must not have been unsealed, so that the consumer can benefit from the right of withdrawal.
Only products returned as a whole, in their complete and intact original packaging, and in perfect condition for resale, will be taken back. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded, taken back or exchanged. This right of withdrawal is exercised without penalty, with the exception of shipping and return costs. In the event of exercising the right of withdrawal, the consumer has the choice of requesting either a refund of the sums paid or an exchange of the product. In the case of an exchange, the reshipment will be at the expense of the consumer.
In the event of exercise of the right of withdrawal, the SELLER shall make every effort to reimburse the consumer within a period of fourteen (14) days.
RIGHTS OF USE
The use of the brands present on the site is strictly forbidden.
MAJOR STRENGTH
Neither of the parties will have failed in its contractual obligations, insofar as their execution will be delayed, hindered or prevented by a fortuitous case of force majeure. Will be considered as a case of force majeure any irresistible fact or circumstance, external to the parties, unforeseeable, unavoidable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts.
The party affected by such circumstances will notify the other within ten working days of becoming aware of them.
The two parties will then come together, within three months, unless this is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the case of force majeure lasts longer than one month, these general terms and conditions may be terminated by the injured party.
The following are expressly considered to be cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals: the blocking of means of transport, earthquakes, fires, storms, floods, lightning, the stoppage of telecommunication networks or difficulties specific to telecommunication networks external to customers.
NO PARTIAL VALIDATION
If one or more stipulations of these general terms and conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision by a competent court, the other stipulations will retain their full force and scope.
NO WAIVER
The fact that one of the parties does not take advantage of a breach by the other party of any of the obligations referred to in these general terms and conditions of sale cannot be interpreted for the future as a claim to the obligation in question.
APPLICABLE LAW
These general terms and conditions are subject to French law. The same applies to the rules of substance as to the rules of form.
In the event of a dispute or complaint, the consumer shall first contact the SELLER to obtain an amicable solution.
PROTECTION OF PERSONAL DATA
All the data you entrust to us is used to process your orders.
By virtue of the law no. 78-17 of 6 January 1978 relating to data processing, data files and liberties, you have the right to rectify, consult, modify and delete the data that you have communicated to us with the SELLER. This right can also be exercised online.
DISPUTES
Any order placed through the SELLER’S SITE implies the customer’s adherence, without any restriction, to the SELLER’S general terms and conditions of sale.
In the event of sale to a legal entity, any dispute relating to the sale (price, GTC, products, etc.) will be subject to French law before the Commercial Court of the SELLER’S registered office.
PAYMENT
All payments are made to the account of SELECTION SOMMELIER :
Account holder: SELECTION SOMMELIER, RONZY 27, 38640
The means of payment are : STRIPE (secure payment by card), PAYPAL